Privacy policy

Last updated 12 November 2026

Health Data Avatar collects no personal data through the Health Data Reclaim app. Your details, requests and letters stay on your phone. We, Health Data Avatar, never receive them.

What stays on your phone

Everything you put into the app is stored on your phone, in the app's own storage:

• your details, such as your name, date of birth and health service numbers;
• the organisations you add, your requests to them, and the updates you record;
• the letters the app drafts.

There's no account, and the app makes no network requests of its own. If you back up your phone, the backup includes the app's data, as it does for any other app.

What leaves your phone

Only what you send. When you send a letter, it goes through your own email app, or wherever you share, copy or print it. It doesn't pass through us. If you send it to another organisation, that organisation's Privacy Policy applies.

The app links to official searches and organisations' websites. They open in your browser, and their own privacy policies apply.

What we collect

No personal data.

Deleting your data

Your data is on your phone, so you're in control of it. To delete a request, archive it and then delete it from Archived. To delete everything, delete the app. Deleting a request doesn't withdraw it from the organisation you sent it to.

This website

This website sets no cookies, but does have basic anonymised analytics.

Changes

If this policy changes, we'll update this page and the date at the top.

Contact

Health Data Reclaim is made by Health Data Avatar. For any question about this policy, contact us through our website.